Legal

Privacy Policy

Effective date: April 12, 2026  ·  Last reviewed: April 12, 2026  ·  MVP Medical Aesthetics  ·  2677 Jackpine Crossing, Pickering, ON L1X 0E6

MVP Medical Aesthetics ("we," "our," or "us"), operated by Mia Piamonte, RN, BScN, is committed to protecting the privacy of individuals who visit our website and contact us about our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

By using our website or submitting a contact inquiry, you consent to the practices described in this policy.

1. Accountability

Mia Piamonte is the Privacy Officer for MVP Medical Aesthetics and is accountable for our compliance with PIPEDA. All questions, access requests, or complaints regarding personal information should be directed to her using the contact details at the bottom of this page.

2. Information We Collect

We collect personal information only through our website contact form, which asks for:

• First and last name
• Email address
• Phone number
• Treatment of interest
• A message (optional)
• Your consent to be contacted, which is confirmed by checking the consent checkbox before submitting the form

We do not collect payment information, health card numbers, or medical records through this website. We do not use cookies beyond what is required for basic website analytics (see Section 8).

3. Purpose of Collection

We collect your personal information for the following purposes, which we identify before or at the time of collection:

• To respond to your inquiry about our services
• To schedule a consultation or appointment
• To follow up on a previous inquiry you have initiated

We will not use your information for any other purpose without obtaining your additional consent, except where required or permitted by law.

4. Consent

By submitting the contact form on our website, you provide express consent for us to contact you by phone or email regarding your inquiry. You may withdraw your consent at any time by contacting us at the details below. Withdrawing consent may limit our ability to respond to your request.

5. Limiting Collection

We collect only the personal information necessary for the purposes identified above. We do not collect information indiscriminately, and we do not purchase or obtain personal information from third-party data brokers.

6. Use, Disclosure, and Retention

Your personal information is used only by Mia Piamonte and authorized staff at MVP Medical Aesthetics. We do not sell, rent, trade, or otherwise disclose your personal information to third parties, except:

• Service providers: We may share information with trusted third-party service providers (such as our booking platform, Jane App) who process information on our behalf and are contractually bound to protect it.
• Legal requirements: We may disclose personal information if required to do so by law, court order, or a regulatory authority.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form inquiries are retained for a maximum of 24 months, after which they are securely deleted.

7. Accuracy

We take reasonable steps to ensure that the personal information we hold is accurate, complete, and up to date. If you believe information we hold about you is inaccurate, please contact us and we will correct it promptly.

8. Safeguards

We protect personal information using security measures appropriate to its sensitivity, including:

• HTTPS encryption for all data transmitted through our website
• Password-protected access to email and booking systems
• Limiting access to personal information to authorized individuals only

No method of transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security.

9. Openness

This Privacy Policy is publicly available on our website. We will make information about our privacy practices available upon request. You may contact our Privacy Officer at any time with questions about how we handle personal information.

10. Your Rights Under PIPEDA

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that inaccurate or incomplete information be corrected.
• Withdrawal of consent: Withdraw your consent to our use of your personal information at any time, subject to legal and contractual restrictions.
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your personal information in accordance with PIPEDA. Visit www.priv.gc.ca for more information.

To exercise any of these rights, please contact our Privacy Officer using the details below. We will respond within 30 days.

11. Third-Party Services

Our website uses the following third-party services, each with their own privacy practices:

• Google Analytics 4 — collects anonymised usage data (pages visited, session duration). You can opt out via Google's opt-out browser add-on. See Google's Privacy Policy.
• Jane App — our online booking platform. When you book an appointment through Jane App, their privacy policy applies. See Jane App's Privacy Policy.
• Google Fonts — used to load typefaces. Google may log font requests. See Google's Privacy Policy.

12. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.